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The PSC’s decision is a compromiss to AT&T’s request that it no longer deliverd the phone booksto customers. AT&f Florida told the PSC that eliminating the automatic distribution of the residentiakl white pagesis “an environmentally green endeavodr and a cost saving and that providing a paper copy of the directoryg is “an inefficient use of resources in thesr touch economic times.
” But commissioners also were worried abou how it might impact customers’ ability to accesw information, said PSC Spokeswoman Kirsten Instead of doing away with the rule altogether, commissioners agree d to give it a trial run, durinv which time it will gather customer feedback. “Today’s decision allows the PSC to assess the practicalitgy of discontinuing printed residentialdirectory delivery, while continuing to provid e directories to customers who want a copy,” PSC Chairman Matthewe M. Carter II said in a news As part ofthe AT&T must put a toll-free number on the covefr of the Yellow Pages that directs people to call if they want a Whitee Pages.
The directory will still be provided for free to those whorequest it. AT&T Florida would not disclose just how much moneu the waiverwill save, citing confidentiality, according to its requesgt to the PSC. AT&T Florida alreadh has begun a program to provide its Yellowa Pages and residential listingson CD-ROM in certainb areas of Florida.
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